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Artificial Intelligence (AI) and Machine Learning (ML) technologies are rapidly changing various industries, and the contact center sector is no exception. As these technologies evolve, they...
Today, artificial intelligence continues to advance in leaps and bounds, redefining interaction with the digital world. GrupoHeroica, operator of the Costa Rica Convention Center (CCCR), is...
Artificial intelligence (AI) has been one of the most significant technological advancements of the 21st century. However, as innovative as AI is, its potential is still...
In the business sector, there is intense rivalry and frequent market fluctuations. Therefore, to assist professionals in navigating the complexity of the sales sector, a thorough...
Using virtual reality glasses, the Desamparados Civil Court held the country’s first judicial hearing in the metaverse.It is a completely immersive and three-dimensional online virtual world,...
A quantum communication testbed will be established in the province of Quebec. It is estimated that in the future the opportunities offered by this technology could...
Cybercriminals are using artificial intelligence to attack companies and public institutions, but organizations are using techniques from the past to defend themselves. This is how forceful...
